FAQs

Do you offer gift wrapping?

We do! We offer custom boxes with ribbon for an additional $5 - simply select “gift wrap” during checkout

Can I get a gift receipt?

Of course! Please let us know that you’d like a receipt in the “Notes” section at checkout. We do not include an invoice or price tags in the box if you are purchasing a gift! Need to return or exchange a gift? Please see our return + exchange policy!

Do you have curbside pickup?

We don’t offer curbside pickup but you can pick up your order in the shop!

What is your return and exchange policy?

Of course we hope you love your Sandbox purchase, but if it doesn’t work for whatever reason we are here to help! You may return or exchange unworn merchandise with tags attached, and receipt of purchase, within 30 days for store credit only.

Do you have any restrictions because of Covid-19?

We are always making updates to our store policies in line with the City of Chicago’s recommendations. We do ask customers to wear masks in the store and we have hand sanitizer available.

When will you start shipping?

We are working to get our shipping up and running as soon as possible - make sure you’re following us on Instagram @sandbox_baby_boutique
for the latest updates on online ordering and shipping!

I have something that I think would be a great fit for your store. How can I show it to you?

We’re always looking for fun new lines to carry in the store. Please email sandboxbabyboutique@gmail.com and we’ll get back to you if it’s a good fit!

I want to host an event at Sandbox!

Great! Shoot us an email at sandboxbabyboutique@gmail.com and we’ll make your vision come true!

I didn't see my question listed here.

Email us at sandboxbabyboutique@gmail.com or give us a call at 773-717-6823